Get in touch with Well

Looking for help? There’s a few different options for getting in touch below.

Enquiry about an application

For all application enquiries including general home loan questions, we’re here to help. Call us or email us:

Card / Internet banking enquiries

Including lost or stolen cards, internet banking issues, or EFTPOS and ATM issues call:

Mon to Fri 8am-8pm (CST)

Sat, Sun and public holidays 9am-4pm (CST)*

*excludes Christmas Day, Good Friday and Easter Sunday

Existing customers

For all other support issues not listed above, get in touch with our WellCare team who can assist.

Get us to call you instead

Sometimes it’s just easier for us to call you instead!

Request a call back